Support
Talk to a person.
There's no ticket queue and no bot here. Everything lands in one inbox and gets a reply, usually within a few business days. Most of the how-does-it-work questions are answered in the FAQ.
What to include
- Report a sound or a user
- Use the report control on the recording or profile in the app. If you can't reach it, email us the username, the recording title, and a sentence about what's wrong. We look at every report.
- Block or mute someone
- Open their profile menu and choose block or mute. They won't be able to reach you or hear your recordings.
- Something's broken
- Email us what you were doing, what happened instead, and your phone and OS version. A screenshot or screen recording helps more than anything else.
- Can't sign in
- Email us from the address on your account so we can match it up, and tell us which sign-in method you used.
- Microphone or contacts access
- The app asks for the microphone to record, and for contacts only if you turn on friend discovery. Both can be changed any time in your device settings.
- Delete your account or your data
- You can delete your account from inside the app, or follow the steps on the Delete account page. For access, correction, or portability requests, email us — the Privacy Policy covers what we hold and for how long.
- Copyright
- Send notices to support@fartswithfriends.com with enough detail to identify the work and the recording you believe infringes it.
If someone is in immediate danger, contact your local emergency services first. Email us afterwards and we'll act on our end as quickly as we can.
